Privacy Policy
Welcome to Bionema Limited’s Privacy Policy
Bionema Limited is aware of its obligations under the Data Protection Act 2018 (DPA 2018) and General Data Protection Regulation ((EU) 2016/679) (GDPR) and is committed to processing data securely and transparently. Please use the Glossary to understand the meaning of some of the terms used in this privacy policy.1. Important Information and who we are
Purpose of this privacy policy This privacy policy aims to give you information on how Bionema Limited collects and processes your personal data through your use of this website including any data you may provide through this website when you sign up to our newsletter, purchase a product or service or take part in a competition. This privacy policy also applies to the personal data you may provide to us when attending our training events. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them. Controller Bionema Limited, a company incorporated and registered in England and Wales with company number 08118850 whose registered office is at Druslyn House, De La Beche Street, Swansea, Wales, SA1 3HJ is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy). We are a leading biopesticide technology developer providing chemical-free solutions for control of insect pests in the horticulture, sports turf, and forestry sectors. We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below. Contact details If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways: Full name: Syeda Meraj Email address: info@bionema.com Postal address: Druslyn House, De La Beche Street, Swansea, Wales, SA1 3HJ You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review. This version was last updated on 5 August 2020. Historic versions can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Third-party links This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.2. The data we collect about you
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:- Identity Data may include your first name, maiden name, last name, title, and gender.
- Contact Data may include your billing address, delivery address, email address and telephone numbers.
- Financial Data may include your bank account and credit card details.
- Transaction Data may include details about payments to and from you and other details of purchases made by you from us.
- Technical Data may include, internet protocol (IP) address, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.
- Profile Data may include registration for our events, your dietary requirements, preferences, feedback, and survey responses.
- Usage Data may include information about how you use our website, products, or services.
- Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
3. How we collect your data
We collect personal data about you through a variety of different methods including:- Direct interactions: You may provide your Identity, Contact and Financial Data by filling in forms or by communicating with us by post, phone, email, or otherwise, including when you:
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- apply for our products or services;
- subscribe to our service or publications;
- request marketing material to be sent to you;
- enter a competition, promotion or survey; or
- give us feedback and contact us.
- Third parties or publicly available sources: We may receive Technical Data about you from various third parties and public sources including analytics providers such as Google based outside the EU and Identity and Contact Data from publicly available sources such as LinkedIn.
- Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
4. Our data protection principles
In relation to your personal data, we will:- Process it fairly, lawfully and in a clear, transparent way;
- collect it only for specified and specific purposes;
- only collect the minimum information needed to fulfil the purpose;
- ensure it is correct and up to date;
- keep it only as long as we need it; and
- process it securely, reducing the risk of it being lost or stolen.
5. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.

Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.
Where you opt-out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use.
Change of purpose
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Sharing your data
We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above.
- External Third Parties as set out in the Glossary.
- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
- Service providers acting as processors based in England and Wales who provide IT and system administration services.
- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in England and Wales who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in England and Wales who require reporting of processing activities in certain circumstances.
- If you want us to establish the data’s accuracy.
- Where our use of the data is unlawful, but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.